nobody can make a new user????

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

help for some strange reason nobody can make a new user on my ravennuke site!

what happens is you go to the site then you click the module on the left "your account" then you click "new user registration" and fill in you details email etc then once you filled every thing out and click continue nothing happens no error message pops up it just absolute stands still so if you click it again nothing happens again????? i think it may possible be a problem with data base but i don't know thanks for the help

wind Very Happy

jakec · Posted: Tue Dec 09, 2008 3:19 pm

What theme are you using?

Does it happen when you use one of the stock themes like fisubice?

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

hey was using downloaded theme but changed it to "3D-Fantasy" still no luck even tho i changed theme

thanks
wind

jakec · Posted: Tue Dec 09, 2008 3:33 pm

Have you turned on Error Reporting in the config.php file?

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

no i don't think so unless its on by default how do you can you tell me or give me a link?

thanks wind

jakec · Posted: Tue Dec 09, 2008 3:38 pm

Open your config.php file and change $display_errors = false; to true.

Then try again, hopefully some errors will be displayed.

Guardian2003 · Posted: Tue Dec 09, 2008 3:41 pm

If this is a clean install, the chances are that some files were corrupted or not uploaded as you were able to log in as the site admin, try uploading the Your_Account directory again
modules/Your_Account
and the 'includes' directory again.

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

done still no errors??? where would they be displayed??

thanks wind

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

@guardian yes it was a clean install and i could get in to admin will try upload now and give you status

thanks wind

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

back @ guardian nope that didn't work reuploaded those 2 flies and still dose same thing????

thanks wind

kguske · Site Admin Joined: Jun 04, 2004 Posts: 6044

If your display errors is on, you should see errors on the page where they occur. Check your site error log, and check the database to make sure all the tables are there (name, the user tables).

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

hey errors is on where would errors log be ? heres phpmyadmin results for users

nuke_users 2 MyISAM latin1_general_ci
nuke_users_config 53 MyISAM latin1_general_ci
nuke_users_fields 0 MyISAM latin1_general_ci
nuke_users_field_values 0 MyISAM latin1_general_ci
nuke_users_temp 0 MyISAM latin1_general_ci
nuke_users_temp_field_values 0 MyISAM latin1_general_ci

thanks
wind

kguske · Site Admin Joined: Jun 04, 2004 Posts: 6044

Assuming you don't automatically approve members without email validation, when users are created, they should be in the nuke_users_temp table. So, check your site error log (usually available through the control panel) to see if there are any errors related to this table.

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

hey were would i find error log in raven nuke or my control panel of my web host?? or through php my admin??

thanks wind

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

"Assuming you don't automatically approve members without email validation"
no i dont

and nothing in that nuke_users_temp
0 items

were would i find error log in raven nuke or my control panel of my web host?? or through php my admin??

thanks wind

kguske · Site Admin Joined: Jun 04, 2004 Posts: 6044

This error log would be in the control panel of your web host.

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

not that i can see would it be some where els

evaders99 · Posted: Tue Dec 09, 2008 11:51 pm

Either your host provides you access to the error log or it does not. You will have to ask your host

jakec · Posted: Wed Dec 10, 2008 1:18 am

There is also an extra level of database error logging which can be turned on in the rnconfig.php file.

If your host is using cPanel and they allow you to view the error logs they are under the section Logs.

Can you provide us with a link to your website?

montego · Posted: Wed Dec 10, 2008 4:57 am

If Javascript is disabled, it would produce this exact symptom. What browser(s) are being used and make sure javascript is enabled. Also, you might want to try temporarily turning off any PC firewalls. But, test these one-by-one with the firewall being last.

Guardian2003 · Posted: Wed Dec 10, 2008 6:31 am

.. or provide a link so we can check it.
Good point about the JS montego, I never thought of that.

fkelly · Posted: Wed Dec 10, 2008 8:44 am

The options for turning database logging on are in the rnconfig.php file in your root directory. If JS being turned off is not causing this, try turning database error reporting on (set it to 1) and then try to create a new user and look at the dblog file through CPANEL or equivalent. The structure of the users tables were changed with 2.30 for RNYA and you may have tables that are out of synch with what the program expects thus causing database errors. You won't see database errors through normal error reporting, you need to look in the dblog file for them.

If you are seeing errors then you need to match up your table structure to the table structure that is given in the INSTALLATION/sql/rn_core.sql file in the 2.3 distribution.

wind · Hangin' Around Joined: Dec 08, 2008 Posts: 30

evaders99 wrote:

Either your host provides you access to the error log or it does not. You will have to ask your host

no my host dose not provide and error log Sad

Quote:

There is also an extra level of database error logging which can be turned on in the rnconfig.php file.

If your host is using cPanel and they allow you to view the error logs they are under the section Logs.

Can you provide us with a link to your website?

as said above my host dose not provide logs lol but I'm not surprised as it is a free host what you pay for is what you get Rolling Eyes

here is the link to my site DOWN ATM

i will look at rnconfig.php file now Smile

Quote:

If Java script is disabled, it would produce this exact symptom. What browser(s) are being used and make sure java script is enabled. Also, you might want to try temporarily turning off any PC firewalls. But, test these one-by-one with the firewall being last.

i don't think Java script is disabled as before installing raven nuke i Had phpnuke 8 "worked fine" but i much prefer raven nuke and all my Java script files uploaded to my host fine i will send them an email to check that Java script is turned on

and for browsers ie7 and the latest version of fire fox are the 2 i have tryed firewall i will give that a go a little bit later as well

Quote:

.. or provide a link so we can check it.
Good point about the JS montego, I never thought of that.

yip links up above

Quote:

The options for turning database logging on are in the rnconfig.php file in your root directory. If JS being turned off is not causing this, try turning database error reporting on (set it to 1) and then try to create a new user and look at the dblog file through CPANEL or equivalent. The structure of the users tables were changed with 2.30 for RNYA and you may have tables that are out of synch with what the program expects thus causing database errors. You won't see database errors through normal error reporting, you need to look in the dblog file for them.

If you are seeing errors then you need to match up your table structure to the table structure that is given in the INSTALLATION/sql/rn_core.sql file in the 2.3 distribution.

ok will give that a shot as well

thanks for the replys eery one fell free to try and make an acc on my ravennuke site links above

thanks again
wind

jakec · Posted: Wed Dec 10, 2008 4:48 pm

Yeah the same things happens when I try to register, so you are not going mad. Wink

Try the dblogging and let us know.

Guardian2003 · Posted: Wed Dec 10, 2008 5:22 pm

When I click "continue" the page just jiggles a bit and thats all it does.
Hmmm.......